Your safety is foremost to us. Maine Outdoors will cancel or cut short any trip if your guide determines that weather or environmental conditions are not safe. If Maine Outdoors cancels a trip for any reason, including weather, we will first attempt to reschedule your trip but if we cannot find another time that is convenient for you, all reservation fees are fully, completely and cheerfully refunded.
If you cancel your trip prior to twenty-one days before your reserved date your deposit will be fully refunded. Cancelations closer to the reserved date than 21 days will be given a reservation for another trip mutually agreed to by Maine Outdoors and the guest. No shows will be charged a $100 reservation fee.
Retail items are guaranteed to be what you expect and we will give you a full refund for any item that you feel is less than it should be. Simply return the item and we will cheerfully refund the full purchase price.
Rest assured that we will never sell or give your address to anyone else. We value our relationship with you and would not jeopardize it in any way.
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